Bath & Body Works - Rocky View, Alberta T4A 0G3 (Crossiron Mills)

 3/5 (60 %), 2 votes

Store located in Shopping mall/center : Crossiron Mills

Store brand name : Bath & Body Works

Address & Location : 261055 CrossIron Blvd, Unit 800, Rocky View, Alberta T4A 0G3, Canada

State : Alberta 

City : Rocky View 

Phone (Crossiron Mills) : 403 984 6800

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Bath & Body Works in Rocky View, Alberta - Save money and don't miss sales, events, news, coupons. Bath & Body Works is located in Crossiron Mills, Rocky View, Alberta - T4A 0G3 Canada, address: 261055 CrossIron Blvd.

  • GPS: 51.202917, -113.993132.
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Crossiron Mills hours

Holiday hours: 11:00am - 19:00pm

Regular opening hours

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Crossiron Mills

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Customer reviews for Bath & Body Works in Crossiron Mills

 (1/5) Worst experience ever!!!!!

By  on Mar 25, 2016

We were at Bath & Body Works in Crossiron mills today and had the worst experience ever. My daughter loves the store and wanted to buy some stuff there. We had the misfortune of meeting the manager (Dwayne***) of that store. This individual has zero customer service skills and non-existent managerial skills. My daughter has a SPC card and we asked the lady if she could use it, but were told not unless she has her ID. Which I understand as she didn't have her ID with her. I told the lady we were able to use the card in this store two days ago and nobody asked to see the ID. She said she will ask the manager. Which she did and this is where everything went downhill. Instead of being polite and explaining to us it's against the policy and they cannot do it. Which would have been fine. Instead he was so rude and ignorant and started arguing with us and basically made us feel so very unwelcome. I have never come across such a rude and incompetent manager before. He was not only rude to us but with the girls that work there as well an elderly couple who were trying to get some information regarding the store's return policy. They just decided to walk away and not get into an argument with him. I guess he forgot that it's the customers he was treating so shabbily pay his salary. I don't think I'll ever be going into this store again....especially if he's still there. The girls that work there are amazing and always greet you and help you and treat you with respect. Maybe he should consider taking some lessons in customer service skills from these girls that he is supposedly managing.