Ren's Pets in London, Ontario - Save money and don't miss sales, events, news, coupons. Ren's Pets is located in London North SmartCentre , London, Ontario - N6G 5B1 Canada, address: 1280 Fanshawe Park Road West.
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Ren's Pets (London North SmartCentre ) - London Area, Ontario Canada N6G 5B1. Click on the button and get directions to Ren's Pets. Store is also displayed on the map with gps for your navigation.
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(1/5) Incompetent staff
By Susan on Jun 06, 2016
I called to ask if they had a specific product and gave the brand name, the product name and a precise description, including the colour of the contents. The clerk checked and said they had one left and would hold it for me. I drove a long distance on my lunch hour to pick it up and it turns out they don't even carry that product. What was put on hold was a different brand and the products were a completely different colour than what I had described, clearly indicating it was not the brand I was looking for. Staff need some training to actually LISTEN to what customers are saying. I won't return to that store. I've never encountered such incompetence.
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