Samsung Customer Centre in Mississauga, Ontario - Save money and don't miss sales, events, news, coupons. Samsung Customer Centre is located in Heartland Town Centre, Mississauga, Ontario - L5R 4G6 Canada, address: 6045 Mavis Road #2.
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Samsung Customer Centre (Heartland Town Centre) - Mississauga Area, Ontario Canada L5R 4G6. Click on the button and get directions to Samsung Customer Centre. Store is also displayed on the map with gps for your navigation.
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(1/5) Terrible customer service
By Amr on Sep 16, 2016
I have been back and forth to the store because my phone does not work. It shuts off and resets my phone randomly. I came to the store 4 times and it still has the same issue. All they did was complete a system test after system test. I recorded a video of what happens to the phone and showed it to the employees as well as the manager and still, no action or solutions were made. I've been a Samsung user all my life, yet this phone is nothing but trouble. Customer service at this location has been terrible. I'm currently on the phone with the head office to get a solution and I've been on the phone for an hour to speak to a customer relations rep. Unlike the apple store, Samsung takes forever to test a phone, give the customer a solution, and help them out. The same issue occurred 4 times and I am really frustrated with this phone, the service, and the company as well.
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