Adere Jewellery in Mississauga, Ontario - Save money and don't miss sales, events, news, coupons. Adere Jewellery is located in Sheridan Centre, Mississauga, Ontario - ON L5K 1T9 Canada, address: 2225 Erin Mills Pkwy.
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Shoppers Drug Mart Hours: Monday - Saturday 9:00am - 10:00pm, Sundays 10:00am - 10:00pm
Metro Hours: 24hrs, 7 days a week, except on statutory holidays.
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Adere Jewellery (Sheridan Centre) - Mississauga Area, Ontario Canada ON L5K 1T9. Click on the button and get directions to Adere Jewellery. Store is also displayed on the map with gps for your navigation.
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(1/5) Horrible customer service & a job NOT well done!
By An unsatisfied customer on Oct 22, 2016
Terrible experience. I wish I had never walked into this store, much less wasted $40. I went to Adere in August to have a ring resized. The customer service staff suggested an incorrect size, so my ring was returned still too big for my finger. As I was recovering from surgery, I had someone else pick it up for me, so I paid for it in full before trying it on (big mistake!). Once I did, I realized that it was too large and I called Adere to discuss the issue. I was told I could bring it back to have resized properly free of charge. Turns out, this was not the case. When I brought it back in a second time, I was AGAIN unknowingly advised an incorrect size. The only upside of this error is that I was advised the exact same size as the first time (though I did not know this), so no changes were made. This is lucky, because upon arriving to collect my ring the second time, the owner told me that if a second resizing had occurred, he would have charged me a second time! To add insult to injury, the owner then refused to return my ring without me submitting the envelope chit that I had not been previously advised was necessary to receive my item back (it simply looks like a business card with the store info). Although I had multiple pieces of ID and a phone number that could corroborate my identity, the owner still refused to return my property until I brought back the envelope chit, which again, no one had told me I needed to bring back. Thanks to abysmal communication on behalf of the owner and his customer service people who clearly are not trained, I will absolutely NEVER again will use this jewellery store for any purchases or item care.
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