Pandora - Toronto, Ontario M6H 4A9 (Dufferin Mall)

Bad customer service | by Shaneil on Dec 18, 2018

My time at Pandora was very eye opening. for the first time in my life I have experienced racism. I went to the store with a friend, so i wasn't the only one that this happened to. as i entered the store, the AS manger of the store was talking to her employees, as soon as we walked in she immediately when to the back of her store. now, why would you walk away when a customer comes in? whatever, they left someone to help me, but you can tell when someone is not willingly help. she helped me with what I needed, but mentions to me as her AS manger walked away because, "it was me that was going to help you, that why she went to the back. so a couple minutes go by and the AS manger comes back out ad she very loudly greets a white customer. I also notice while i was i the store she did not make any sort of effort when it came to talking to the colored customers that came in the store. she just kept to people that suited her. this is a real problem and racism needs to end!