Swarovski by Elegant Goldsmiths - London, Ontario ON N6E 1V4 (White Oaks Mall Ontario)

 1.5/5 (30 %), 4 votes

Store located in Shopping mall/center : White Oaks Mall Ontario

Store brand name : Swarovski

Address & Location : 1105 Wellington Road South, London, Ontario, ON N6E 1V4 Canada

State : Ontario 

City : London 

Phone (White Oaks Mall Ontario) : 519-681-0434

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Information about Swarovski by Elegant Goldsmiths in White Oaks Mall Ontario - location, hours, coupons

Swarovski by Elegant Goldsmiths in London, Ontario - Save money and don't miss sales, events, news, coupons. Swarovski by Elegant Goldsmiths is located in White Oaks Mall Ontario, London, Ontario - ON N6E 1V4 Canada, address: 1105 Wellington Road South.

  • GPS: 42.93151, -81.223125.
  • hours, store location, directions

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White Oaks Mall Ontario hours

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Swarovski by Elegant Goldsmiths locations & directions
White Oaks Mall Ontario


Store location details

Swarovski by Elegant Goldsmiths (White Oaks Mall Ontario) - London Area, Ontario Canada ON N6E 1V4. Click on the button and get directions to Swarovski by Elegant Goldsmiths. Store is also displayed on the map with gps for your navigation.

Customer reviews for Swarovski by Elegant Goldsmiths in White Oaks Mall Ontario

 (1/5) Abysmal customer service experience

By  on Sep 21, 2017

Buyer beware. While it might be licensed to sell Swarovski products as an authorized retailer, this is not an official Swarovski boutique and there is a huge difference. You are unable to participate in the customer loyalty program, and as such, there is no tracking of your purchase and the customer service is beyond abysmal. They do not have adequate stock levels in-store, so if you have been sold a faulty product (i.e. a bracelet with a faulty clasp that you failed to notice wasn't fully closing in-store because it was a gift) and simply want to exchange it for a new one, you will get a runaround explanation of how the product has to be sent back to Swarovski for assessment before a new one can be ordered and the wait will be 4-6 weeks. To be clear, this is how they treat you for a purchase that is still eligible for an exchange, not for a warranty claim which is how they seem to be processing it. While you could easily order a replacement yourself from the actual Swarovski site and have the exact in-stock product delivered to your home within 4-6 business days, this store's no refund policy ensures they can sell you broken merchandise and leave you hanging as you quite literally have no other option. Will NEVER shop here again.


 (0/5) Outraged

By  on Oct 15, 2016

DO NOT SHOP HERE!


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