St. Albert Shoe Re-Nu in St. Albert, Alberta - Save money and don't miss sales, events, news, coupons. St. Albert Shoe Re-Nu is located in St. Albert Centre, St. Albert, Alberta - T8N 3K8 Canada, address: 375 St. Albert Trail.
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St. Albert Shoe Re-Nu (St. Albert Centre) - St. Albert Area, Alberta Canada T8N 3K8. Click on the button and get directions to St. Albert Shoe Re-Nu. Store is also displayed on the map with gps for your navigation.
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(1/5) Worst Service I've Ever Received.
By Mikaela on Feb 23, 2017
I took a pair of cowboy boots into this store over a month ago. My new puppy had chewed on the toe, he didn't damage the sole but the leather had some teeth marks. Their solution was to just put a leather cap on both boots, we were promised the leather would match and that they would call when they're done. After not receiving a call, we went in today to pick them up. They've absolutely destroyed a $300 pair of boots! They used a leather that wasn't even close to a colour match, couldn't even make straight cuts and the glue wasn't holding. When I went back in to get them to fix it, I was told that they could glue down the edges and that was it. I was lectured on how hard it is to cut a straight line and told to stain the leather on my boots (dark brown) to match the cap (honey brown). I've never received such horrible service in my life. Besides the obvious lack of craftsmanship, he interrupted me to take a personal phone call and continued eating while trying to dismiss me. In the end I was told I was out of luck and that if I found a leather that matched better, I could buy it, bring it to them and have them charge me to put it on. I will never do business with these men again and advise against anyone else doing so. I paid $150 to have my boots look worse than when I took them in.
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