3/5 (60 %), 2 votes
Store located in Shopping mall/center : Smartcentres Winnipeg - Kenaston Common
Store brand name : CIBC
Address & Location : 1636 Kenaston Blvd,, Winnipeg, Manitoba, MB R3P 0Y4, Canada
State : Manitoba
City : Winnipeg
Phone (Smartcentres Winnipeg - Kenaston Common) : 204-299-9754
Your satisfaction : Write a review
C.I.B.C. in Winnipeg, Manitoba - Save money and don't miss sales, events, news, coupons. C.I.B.C. is located in Smartcentres Winnipeg - Kenaston Common, Winnipeg, Manitoba - MB R3P 0Y4 Canada, address: 1636 Kenaston Blvd,.
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C.I.B.C. (Smartcentres Winnipeg - Kenaston Common) - Winnipeg Area, Manitoba Canada MB R3P 0Y4. Click on the button and get directions to C.I.B.C.. Store is also displayed on the map with gps for your navigation.
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(1/5) Client care dissatisfaction
By KC on Aug 09, 2017
Most of the staffs working at this branch are completely incompetent to provide banking services to their customers. Dissatisfaction happened at several instances. The following two were significant. 1. A teller staff completely failed to provide me info regarding my RRSP contributions during the tax filing time. I explained to him the same thing again and again - he was unable to understand a simple thing -- instead he spoke to his supervisor, and she (supervisor) printed for me >10 pages of documents to show me the contributions! Come on! I can see them in my online banking. What I wanted to know was just "(tentatively) when would I receive the RRSP contribution receipts from CIBC for tax filing?". They took approx. 30 min time to find out an answer! 2. I wanted to cancel my mortgage insurance, and I went to that branch walk-in as I was unable to book an appointment prior. Usually, the cancellation takes not more than 10 min. I went there at 3:20 pm, and they close at 5:00 pm. I told the teller if I could see a financial service representative (FSR) for just 10 min, and I don't mind to wait to see someone. She just checked one of the FSR's room, and came back saying that no one can find 10 min for me. Note that I didn't find the branch busy at all at that time, and most of the days its seems to be the same. I was surprised. I quickly drove down to the Pembina branch, which was very busy with clients waiting in queue and on chairs at the waiting areas. A lady asked me if I need any help. I told her the situation that I need just 10 min to cancel my mortgage insurance, and I'm unable to find any time in next 7 days, as I would be working straight on those days. She quickly checked with Jason (FSR), and he welcomed me, and took care of my issue in <10 min. Smart guy, Jason, Thanks! Kenaston branch staffs are just incompetent a**holes!
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