Guildford Town Centre
10355 152 Street, Surrey, BC V3R 7C1, Canada
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10355 152 Street, Surrey, BC V3R 7C1, Canada
2271 Harvey Ave #180, Orchard Park, Kelowna, BC V1Y, Canada
6455 Macleod Trail SW, Calgary, Alberta - AB T2H 0K8
261055 CrossIron Blvd, Rocky View, Alberta - AB T4A 0G3
8882 170 St NW, Edmonton, Alberta - AB T5T 4J2, Canada
CANADIAN CUSTOMERS, READ THIS!! | by JM on Feb 24, 2021
I have been a VIP customer at Torrid for many years, and have spent a lot of money there. In the last 1-2 years, I have noticed a huge decline in the quality of their products, and their online customer service has become abhorrent. Torrid denies that they have a warehouse in Canada, (and that's why Canadian customers are charged such exorbitant shipping rates,) but on my most recent orders, I noticed that my shipments were originating from within Canada. I investigated further and confirmed with Purolator that my orders had actually shipped from a warehouse in Etobicoke, ON. When I contacted Torrid and inquired about this, Torrid refused to respond to my messages, and promptly cancelled all of my orders without providing a reason. (There was still plenty of stock on all of the items I had ordered.) Apparently you're not supposed to question their shady business practices? My bad. I've come to realize that Torrid treats its Canadian customers like garbage. I highly recommend avoiding this company altogether, but if you have to shop here, definitely avoid shopping online!! You're just getting ripped off if you do.
Loyalty points | by Eldon on Oct 25, 2020
What a joke. My wife has been visiting this stord for awhile, The staff are nice. However the points program,,..WHAT A JOKE. My wife has a credit of $150.00 to use. She went on today to purchase a coat, and was told points were gone. They expired and there is nothing we can do. We were never told they expired when we purchased items...
Love this store! | by Cindy Mikkelson on Sep 22, 2017
I heard a store will be opening in Kelowna BC soon. Is this true?
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