3/5 (60 %), 10 votes
Store located in Shopping mall/center : King's Crossing Fashion Outlet
Store brand name : Designer Fashion Exchange
Address & Location : 95 Dalton Avenue, Kingston, Ontario, ON K7K 0C4, Canada
State : Ontario
City : Kingston
Phone (King's Crossing Fashion Outlet) : 1-888-768-5227
Your satisfaction : Write a review
DFX (Designer Fashion Exchange) in Kingston, Ontario - Save money and don't miss sales, events, news, coupons. DFX (Designer Fashion Exchange) is located in King's Crossing Fashion Outlet, Kingston, Ontario - ON K7K 0C4 Canada, address: 95 Dalton Avenue.
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DFX (Designer Fashion Exchange) (King's Crossing Fashion Outlet) - Kingston Area, Ontario Canada ON K7K 0C4. Click on the button and get directions to DFX (Designer Fashion Exchange). Store is also displayed on the map with gps for your navigation.
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By Nora Fuented on Nov 18, 2017
Excellent prices. I really like it...and I am coming back
(3/5) Don't blame new staff for poor service
By Past Employee on Jul 04, 2017
Having worked at this particular store, I am not surprised that service is poor. Employees are paid minimum wage and commission based on the dollar amount of the sales they are credited with. The store manager at the time, and two full-time, long term employees, rang in most of the sales. And credited themselves. Any new employee would barely make their weekly sales target, and thus make little in commissions. But, the full-time staff would ring in the sales and instead of crediting the employee who had helped the customer, would take the sale for themselves. When I questioned it, I was told that just because I got the person a different size or different color, that didn't qualify as "making a sale". I have seen a steady stream of new employees since I left, most recently an ad last week looking for yet another part time sales person. When staff are cheated out of their commissions, they don't have much incentive to provide good service. And, if the full time staff don't think you are going to spend a lot, they won't bother with helping you. Whenever I go into the store, I find my own items, then seek out a new employee and have them hang out with me for a few minutes. I always ask that the new employee be given credit for the sale and I check my receipt to make sure it is done. Or, better still, I often shop online. The vultures in the store don't get the commission on online sales, the district manager does! I would rate the store and the bargains and selection 5 star, but the staff 1 star.
(1/5) not smiling
By an unhappy customer on Jun 30, 2017
On Wednesday, June 29, 2017 my friend and I had a most unsatisfactory visit to your store. We have been shopping there for a number of years and this is the first time we experienced the less than pleasant customer service. We visit this store about 4 times per year - we live almost 2 hours from the store so we need to plan our outing. This is the first time that we were left with a feeling that we were not needed as customers. We did receive excellent service from Michelle, however that can not be said for the more experienced staff. We felt when we asked them a question we were being dismissed. We also found that there was a decided lack of the sizes and styles we were looking for throughout the store. At the checkout it was no better - normally we are asked for our phone numbers bit this was not done and when asked we were told "oh, it really doesn't matter and I have finished ringing up your order". To say we were disappointed is an understatement. We try to find an email address to send this complaint to but couldn't so thus the review. One day has spoiled a decade of loyalty on our part. If we could give negative stars, we would.
By Linda Ivanic on May 05, 2017
Always buy my clothing there. Love Alia and Tanjay. All the staff are amazing and happy to help My favourite store
By wendy devlin on Jun 12, 2015
terrific people along with terrific clothing
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