Wok Express - Hamilton, Ontario L8P 1A1 (Jackson Square )

Never again | by Unhappy on Mar 15, 2017

The service is below standard, The staff is rude... and the food bland and boring .. I am never going back.

What a disgraceful example of customer service and accomodation | by Christoher  on Aug 03, 2016

I would first off like to put it out there that I really like this restaurant's food but I am appalled at the lack of receptiveness of the staff when i told them that I am Vegan and requested that they talk to managers and cooks about make certain dishes like the rices and noodles etc. vegan friendly. They then proceeded to tell me that this is just the way that the restaurant makes it and that will not be changing so when it came purchasing something I was stuck with 2 or 3 items out of selection of 12-16 items. restaurants are supposed to show good attentiveness to customer feed back and I felt that the restaurant had no concerns for me as a customer at the end of the day and just wanted the money and for me to just have a say in my eating experience. Restaurants should be mindful that customer satisfaction is what can make or break a business not the other way around! Anyways, I will be letting others know about this disgraceful service and waste of money and strongly advise them to not support such a thing.