5/5 (100 %), 2 votes
Tbooth Wireless in Markham, Ontario - Save money and don't miss sales, events, news, coupons. Tbooth Wireless is located in Markville Mall Shopping Centre, Markham, Ontario - L3R 4M9 Canada, address: 5000 Highway 7 East.
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Tbooth Wireless (Markville Mall Shopping Centre) - Markham Area, Ontario Canada L3R 4M9. Click on the button and get directions to Tbooth Wireless. Store is also displayed on the map with gps for your navigation.
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(1/5) This store should be closed
By Andrew on Sep 23, 2017
If I could rate it -5 stars I would. I have never in my life met such rude staff. As a former employee of tbooth many years ago, I am surprised how they treat customers. I went in the evening of Tuesday September 19 2017 looking to exchange an Ishieldz protector for my phone. I went into the store where a girl asked how she could help me. She couldn't be bothered to get up from her stool. When I advised her that I purchased the protector from another Tbooth and was told that if it cracked or broke, I could go to any Tbooth to exchange. She told that I had to go through the manufacturer. I insisted that this was not what I was told so she said she'd ask the manager (while still sitting on her stool). The supposed manager who was on his cell phone then rudely asked me who told me that and that it was only a manufacturer Warranty. He also could not be bothered to get off his phone to speak with a customer and basically told me to go back to the store I bought it from. I told him I purchased it from a store which was about an hour away and it would be inconvenient for me to go back. He still insisted I go back the store or go through the manufacturer directly (would have to pay a shipping fee) Anyway I don't really care if I was sold this product with false information but I don't appreciate be spoken to in a condescending tone and in a way that made it sound like I misunderstood. Tbooth Head office should really review and coach their staff or save their money and close this location.
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