Rip Curl in Canada - Locations, Hours, Flyers

Worst Shopping Experience Ever!!! | by Steven on Sep 29, 2018

I went to the outlet near White Rock as I was told they have good deals on wetsuits. I was ready to buy, just had a few questions. I walk in and I don't see anyone tending the store. I then see a girl walk right by me texting. First thought was, she's a customer. Then I see her go outside and walk in with a rack that was sitting outside. She puts it inside, and again walks right past me and doesn't even acknowledge I was there. She then gets behind the register and starts doing paperwork. To this point, not even eye contact. My wife then joins me in the store and we look at some of the wetsuits and start talking. Again, not even an acknowledgement that we were there. By now, I've had enough of the bad customer service and I ask her if she works there. She says yes, in a very rude tone as if I was bothering her. Then I ask her if she plans to tend to customers in the store and she proceeds to tell me she was busy; mind you, we are the only customers in the store. At this point, I've had enough and just plain ask her if she's always this rude to clients and that she shouldn't be working in customer service if she plans to treat customers like that. She then tells me that she doesn't care because she already gave her 2 week notice. In total awe of what she just said, we just walked out. I have NEVER had such a bad experience at a retail store in my life and will certainly never go to that store again! What a horrible experience. I was ready to drop $350 on a wesuit and now will go somewhere else. Can't believe they let people like her work there!