Royale Hair in Canada - Locations, Hours, Flyers

Cheat | by Nora on Oct 20, 2017

This store is cheat never buy their products

Dishonest sale | by Sira on Oct 16, 2017

Please learn from my mistake. On October 13 I went to Crossiron Mills and bought a straightening hair brush from a booth in the mall. The company that makes the brush is Royale. Beth, the manager at the booth, sold me the brush. It cost $157 CAD. It works OK, but not nearly as good as the Simply Straight I bought for $80 a year ago – so I decided to return it yesterday (October 15th). What I didn’t know was that the receipt was stamped “no returns” (a bit late since I had already paid!). Never once during the sale did Beth tell me this. She slipped the receipt in the bag without mentioning it. I came to her with a very calm manner and tried to be reason with her. During our discussion she threatened to called Security three times. To make this short, BEFORE you buy things, ask for the return policy! It is the consumer’s responsibility to find out these things, not the retailer’s responsibility to inform - according to Alberta Consumer Complaints! Imagine if you bought insurance without being told that your pre-existing condition was not covered. And off you go on a vacation and have an attack due to your pre-existing condition and the insurance company refuses to pay ... if you had known would you still have gone?