Where to buy Urban Barn in Canada?
4.2/5 (83 %), 13 votes
Total number of Urban Barn stores in Canada: 44
The biggest shopping centre/mall in Canada with Urban Barn store: Quartier DIX30
List of Urban Barn stores locations in Canada. Find the Urban Barn store near you in Canada Cities, Provinces and Territories.
You will get following information:
Click on the map to see all states with Urban Barn stores.
3509 Wyecroft Road, Oakville, ON L6L 0B6
234 Hays Boulevard, Oakville, Ontario, L6H 6M4, Canada
165 North Queen Street, Etobicoke, Ontario, M9C 1A7, Canada
22 Pinebush Road, Cambridge, Ontario, N1R 8K5, Canada
147 Laird Drive, East York , Toronto, ON M4G 3V7
(1/5) What a Screw Up
By David Proulx on Aug 29, 2019
What a screw up! We were moving into a new condo and purchased all new furniture – 21 pieces in total – no small order. Very exciting times as we have waited a very long time to find the right Industrial Style Condo. We worked with the Sales Team at our local store in Ottawa to ensure that the furniture would be delivered for August 15th. This was EXTREMELY important as we had sold our current household furniture and my wife is disabled so we needed the new condo to be set up right away. We worked backwards from that date to place the order and pay in full. The week of the move we followed up as we hadn’t heard from the 3rd Party Delivery Company, they were a Full Concierge Service, they were to deliver and assemble and set up all furniture. Guess what? They didn’t even have the order in Ottawa! They couldn’t deliver it on the 15th as they didn’t have it. Working with the store it seems something went wrong and the best they could do was to deliver it the following week. So, we moved in and for the next seven days we sat in lawn chairs and slept on a mattress on the floor – not a really good thing for my wife is lives in chronic pain. So much for planning ahead. The store offered us a 5% discount on our order – a bit of an insult. The Store Manager advised that the Customer Care Department would be in touch – this didn’t happen. Fast forward a week later and the truck shows up with the furniture. First thing opened on the truck is the Logan Display Stand, it’s got a broken shelf. We move along and get to the Gatsby Storage Bed. This has a huge scratch on the headboard and the side rail has a smashed corner, not good. The custom Bronx sofas arrive next. No legs for either of them and the upholstery is not well done. The Elba Swivel Arm Chair which was in stock when we paid in full didn’t even arrive, it was now back ordered? Just to be clear these are the observations of the delivery company whom I sense is covering their tracks taking pictures and showing us the damages, so it appears that they have had trouble with Urban Barn in the past. Five out of 21 items damaged or incomplete, pretty bad results for higher priced items. Again, was in touch with the Store Manager who advised that she had asked Customer Care to follow up in regards to our experience and to discuss further compensation. Not much of a “Customer Care Department”. They didn’t call and when I finally reached out to them they threw their Store Manager under the buss. Apparently on both occasions she didn’t ask them to call us? Long and short, they are ‘sorry’ but that’s about it! Seriously Urban Barn has left a sour taste with their service and product. Can’t say that I would recommend them at all. David and Brenda
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261055 CrossIron Blvd, Unit 800, Rocky View, Alberta T4A 0G3, Canada210 stores
2929 Barnet Highway, Coquitlam, BC V3B 5R5220 stores
25 The West Mall, Toronto, ON, M9C 1B8221 stores
3625 Shaganappi Trail NW, Calgary, Alberta, T3A 0E2337 stores
4700 Kingsway, Burnaby, BC V5H 4M1, Canada
300 Borough Drive, Scarborough, Ontario, M1P 4P5, Canada189 stores
6045 Mavis Road #2(Corner of Mavis and Britannia), Mississauga, Ontario - ON L5R 4G6, Canada234 stores
7205 Goreway Dr., Mississauga, Ontario, ON L4T 2T9, Canada187 stores
5100 Erin Mills Parkway, Mississauga, Ontario, L5M4Z5242 stores
220 Yonge Street, Toronto, ON M5B 2H1