Fido in Toronto, Ontario - Save money and don't miss sales, events, news, coupons. Fido is located in Fairview Mall, Toronto, Ontario - M2J 5A7 Canada, address: 1800 Sheppard Ave. East.
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Fido (Fairview Mall) - Toronto Area, Ontario Canada M2J 5A7. Click on the button and get directions to Fido. Store is also displayed on the map with gps for your navigation.
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(1/5) Poor Customer service
By Perry on Dec 13, 2017
I phoned to inquire about why i am receiving emails regarding a fido account that was not mine. The representative Leena told me that the Rogers account that I have somehow got linked to a family member's Fido's account. I ask why this is happening? She told me in a rude way that because Rogers and Fido are the same company this incident happened and made it seem like it's okay. No apology! nothing just hang out the phone. She made it seem like I am the one who made the mistake. Poor Customer service. Someone really needs to retrain her. I hope no one else gets the same treatment. As a Customer Service Representative she should of apologized on behalf of Fido and her sister company Rogers and directed me to the right procedures of how to rectify the problem.
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