Safeway in Heritage - 2304-109 Street NW, Edmonton, Alberta (T6J 5E5)

 (1/5) Quality and service on the decline

By Eva Kozakewich-Black on May 12, 2020

The food quality is deteriorated, expired items mixed in with newer produce, meat, dairy, frozen foods. Staff members more concerned about whatever is going on with their work politics than doing their job, they argue loudly at the customer service area and use that area like it’s their living room to talk on the phone for non work related calls, all loudy so that all customers can hear!security guard was napping in his vehicle for over an hour the other day,(sleeping when I got there, angry I woke him up when I closed my trunk) some of the ladies that have been there a while literally just stand there and do nothing, newer staff and kids that work there scramble to pick up the slack. Management needs to pull up their socks and get their store functional again.