Canadian Tire - Edmonton, Alberta T5H 4B9 (Namao Centre)

Bad service | by Yusra on Feb 12, 2022

They have bad service and ignores people .

Screaming and Yelling Customer Service | by Fran Jensen on Feb 07, 2021

I give Namao Centre Canadian Tire 0 Stars out of Five. One customer service personnel, Rohini, screamed and yelled at me (I am Asian) and at other customers while we returned items at Customer Service. I will not stand for her rude and sarcastic tone and will never buy anything there again. It was interesting to read through Namao Centre Canadian Tire's Reviews, as another Asian person was also treated horribly. I wonder how many other Asian and non-Asian customers are treated so disrespectfully but do not write a review? The rating scale should allow for 0/5 Stars.

Terrible Experience at the Customer Service Desk | by Grant Jensen on Feb 07, 2021

My wife (who is Asian) went into the Namao Centre Canadian Tire store to exchange 3 items she had purchased only an hour earlier because they were not the right size. I waited in the car for almost 45 minutes before coming into the store. When I walked in the clerk at the customer service desk (Rohini Lata) was screaming at my wife. She was extremely rude but calmed down a little when I walked up to the counter. My wife was visibly upset and shaking from her treatment. I told my wife not to take the products she planned to buy and we walked out. As we were leaving (Rohini Lata) the clerk screamed at us for not buying the products and for leaving our cart at her service desk. We decided to get the name of the manager and this clerk's name so we returned to the store. Again my wife went on her own. I followed her a few minutes later to find her waiting as an elderly man was being grilled harshly about his return. When I came up to the customer service desk the clerk screamed out that my wife would NOT BE SERVED UNTIL THE MAN BEHIND HER WAS SERVED! I said I only wanted her name and the number of the manager and she directed me to a display of business cards. Needless to say we will never return to this store and will tell this story to as many people as will listen.

Covid 19 | by Crystal  on Dec 11, 2020

I have to wonder how people are still allowed to walk around your store without a mask & without social distancing. It is disturbing. We should have called 911

Very inconsistent and Poor Service | by Customer AH on Oct 25, 2020

Shopping for a sporting good, inquired at the south side, and it was out of stock. Southside clerk found out there were same items in Namao Store, connected with me. The Namao store clerk promised a price match. then I drove 45 minutes from very end of South side to north Namao Store. The store was very quiet and not busy at all, store clerks chatting without a hello. I ran around to get the sporting good section, then took the picture of product code, couldn't find a clerk to help. We showed the picture of product code to front desk, then they said they couldn't match price. It was under that phone call promise we went Namao store, and now, two hours of our time wasted. You know what, merchandisers complained about amazon.ca in this case, you see how bad they treated the locals who supported them, merchandiser should be shameful about themselves. I am no mercy to this CT store if their business is taken away by amazon.ca after such experience. Will try to avoid shopping Canadian Tire as the best as I could.