Thai Express - Toronto, Ontario M6N 0A3 (Stock Yards Village)

Terrible customer service | by Sue on Nov 15, 2020

I decided to support my local restaurants during this difficult times and decided to purchase a take away meal from your restaurant on November 14th approximately 5:00 PM. There are multiple restaurants in this plaza but I decided on yours. My daughter and I walked in and were not even greeted. I thought that was strange but still placed our order. I paid and waited for a long time even though we were the only two customers present. I also ordered a spring roll and no answer to my question if it was vegetarian? At this point I really should have walked out but still continued with my order. The worst part was when I asked for green onions on my noodles, I was made to feel I asked for gold dust to be sprinkled on my meal. If looks could kill I’m sure I would be dead right now. The cook yelled out “Whaaaaaat!” So loud I’m sure people outside the restaurant could hear. That was the only word uttered to us the entire time we were there, no hello, no thank you. I definitely will never visit your restaurant again. There are so many restaurants that would be so grateful for you patronage during this difficult time but I see you’re definitely. Or one of them. I shouldn’t have been surprised how awful the food was when Igot home and tasted it. It tasted like overnight food that was heated in a microwave. Awful service, terrible tasting food. Diners beware and go somewhere else to buy your thai food, please.