Mayfair Shopping Centre
#221-3147 Douglas St., Victoria, BC, V8Z 6E3
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#221-3147 Douglas St., Victoria, BC, V8Z 6E3
2945 Jacklin Rd, Victoria, British Columbia - BC V9B 5E3
250 Trunk Rd, Duncan, British Columbia - BC V9L 2P2
32650 – 32700 South Fraser Way, Abbotsford, BC V2T 4W2
45610 Luckakuck Way, Chilliwack, BC V2R 1A2
Terrible Customer Service | by Tracy on Jun 29, 2021
Could not return an item I purchased online a bit over a month ago. I had my receipt and tags were still on. My purchase was more than my return would have been. Guess they didnt want to make a sale. Such terrible customer service. Why would I wanted to shop at reitmans. Ill take my business elsewhere.
Review Reitmans in Okotoks | by Joanne Magee on Mar 20, 2021
I love the Reitmans in Okotoks. I have shopped here for over 20 years. Wonderful, helpful staff and a huge selection of quality clothing. Outstanding on all areas!
great merchandise, terrible customer service on line and by phone, crazy policies | by eve on Nov 08, 2019
Best tall fit in pants that I've found in ages. The pieces that I purchased were very stylish and very good prices. Unfortunately, Reitman's falls down big time on communication and customer service. Online information does not clarify well enough the degree of separation between shopping online v. shopping in store. It isn't like, for example, "The Shoe Factory" where you can return items bought in store by mail or vice versa, items ordered on line at a store. If you don't live in an urban area, this is an issue. Get home and think you've bought the wrong size while shopping "under pressure"--you've got another long trip to take it back. Additionally, the system for getting information by phone is abysmal. I was on hold for over an hour--no indications of wait time, no call back system, only the warning, "don't hang up or you'll lose your place in line". Lastly, the customer service rep. I spoke to was just plain rude. A great shame--these customer service items may well be the blow that puts the company out of business.
Very difficult to get item | by trying so hard to contact someone at any rietmans sore,,Im a reg. customer, love al your store, but on Dec 17, 2018
Always great help but can we look further just not closest store?
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