Cottonwood Centre
45585 Luckakuck Way, Chilliwack, British Columbia - BC V2R 1A1
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45585 Luckakuck Way, Chilliwack, British Columbia - BC V2R 1A1
4900 27th Street, Vernon, British Columbia, Canada V1T 7G7
3625 Shaganappi Trail NW, Calgary, Alberta, T3A 0E2
1000, 4900 Molly Banister Drive, Red Deer, Alberta, T4R 1N9
11801 100 Street, Grande Prairie, Alberta T8V 3Y2, Canada
Unsatisfied Customer | by Marilyn on Dec 30, 2018
I received a gift from my husband purchased at this store. The product was inferior and because the box was opened, I was unable to receive a credit note, refund, or an exchange. How is one to know the product was inferior if the box was not opened??? I was unable to use the product and my gift was wasted. Not only is their company policy unfair to customers their staff is unprofessional. As I was leaving the cash desk, one staff member praised the staff member I was dealing with a job well done within my earshot. Not only did I leave the store unhappy and dissatisfied, I also felt what transpired was a stand-off.
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